Hong Kong Office
Philippines customer contact center: Hotline (+632) 8888-0000; outside Metro Manila (PLDT/Globelines): #8888.
24/7 Support | BDO Helpdesk
Some assistance channels operate 24/7 so you can get help beyond office hours.
Support may be available through multiple channels, including hotline and digital assistance, so you can get help anytime and anywhere.
For urgent account concerns, use the hotline instead of waiting for email replies.
BDO Helpdesk is an information hub for support options, contact details, and troubleshooting steps related to BDO banking and digital services.
Philippines customer contact center: Hotline (+632) 8888-0000; outside Metro Manila (PLDT/Globelines): #8888.
For comments, questions, and feedback, you can submit an inquiry form. Fields marked with an asterisk (*) are required.
If you encounter a complaint or problem, report it through the customer contact center and keep a clear summary of what happened, including date, time, and the channel used.
Support may be available through multiple channels, including hotline and digital assistance, so you can get help anytime and anywhere.
24/7 Support
24/7 Support | BDO Helpdesk
Some assistance channels operate 24/7 so you can get help beyond office hours.
Support may be available through multiple channels, including hotline and digital assistance, so you can get help anytime and anywhere.
If you use digital assistance, describe the issue in one sentence first, then add details step-by-step.
For urgent account concerns, use the hotline instead of waiting for email replies.
BDO Helpdesk is an information hub for support options, contact details, and troubleshooting steps related to BDO banking and digital services.
Hong Kong contact details: Email info@bdo.com.hk, Phone +852 2218 8288, Fax +852 2815 2239.
Philippines customer contact center: Hotline (+632) 8888-0000; outside Metro Manila (PLDT/Globelines): #8888.
For comments, questions, and feedback, you can submit an inquiry form. Fields marked with an asterisk (*) are required.
If you encounter a complaint or problem, report it through the customer contact center and keep a clear summary of what happened, including date, time, and the channel used.
Support may be available through multiple channels, including hotline and digital assistance, so you can get help anytime and anywhere.
24/7 Support
24/7 Support | BDO Helpdesk
International Numbers
Some assistance channels operate 24/7 so you can get help beyond office hours.
Account Troubleshooting
Philippines customer contact center: Hotline (+632) 8888-0000; outside Metro Manila (PLDT/Globelines): #8888.
For comments, questions, and feedback, you can submit an inquiry form. Fields marked with an asterisk (*) are required.Contact CenterSupport may be available through multiple channels, including hotline and digital assistance, so you can get help anytime and anywhere.