Hong Kong Office
Philippines customer contact center: Hotline (+632) 8888-0000; outside Metro Manila (PLDT/Globelines): #8888.
Account Troubleshooting | BDO Helpdesk
Steps to troubleshoot account and service issues before contacting support.
1) Restart the app or browser. 2) Clear cache/cookies. 3) Try a different network. 4) Update the app.
If the issue involves suspected fraud or unauthorized activity, contact the hotline immediately.
BDO Helpdesk is an information hub for support options, contact details, and troubleshooting steps related to BDO banking and digital services.
Philippines customer contact center: Hotline (+632) 8888-0000; outside Metro Manila (PLDT/Globelines): #8888.
For comments, questions, and feedback, you can submit an inquiry form. Fields marked with an asterisk (*) are required.
If you encounter a complaint or problem, report it through the customer contact center and keep a clear summary of what happened, including date, time, and the channel used.
Support may be available through multiple channels, including hotline and digital assistance, so you can get help anytime and anywhere.
Account Troubleshooting
Account Troubleshooting | BDO Helpdesk
Steps to troubleshoot account and service issues before contacting support.
1) Restart the app or browser. 2) Clear cache/cookies. 3) Try a different network. 4) Update the app.
Write down the exact message shown on screen and the last successful action you performed.
If the issue involves suspected fraud or unauthorized activity, contact the hotline immediately.
BDO Helpdesk is an information hub for support options, contact details, and troubleshooting steps related to BDO banking and digital services.
Hong Kong contact details: Email info@bdo.com.hk, Phone +852 2218 8288, Fax +852 2815 2239.
Philippines customer contact center: Hotline (+632) 8888-0000; outside Metro Manila (PLDT/Globelines): #8888.
For comments, questions, and feedback, you can submit an inquiry form. Fields marked with an asterisk (*) are required.
If you encounter a complaint or problem, report it through the customer contact center and keep a clear summary of what happened, including date, time, and the channel used.
Support may be available through multiple channels, including hotline and digital assistance, so you can get help anytime and anywhere.
Account Troubleshooting
Account Troubleshooting | BDO Helpdesk
International Numbers
Steps to troubleshoot account and service issues before contacting support.
Account Troubleshooting
Philippines customer contact center: Hotline (+632) 8888-0000; outside Metro Manila (PLDT/Globelines): #8888.
For comments, questions, and feedback, you can submit an inquiry form. Fields marked with an asterisk (*) are required.Contact CenterSupport may be available through multiple channels, including hotline and digital assistance, so you can get help anytime and anywhere.