Hong Kong Office
Philippines customer contact center: Hotline (+632) 8888-0000; outside Metro Manila (PLDT/Globelines): #8888.
Report a Problem | BDO Helpdesk
Use this page to prepare a clear problem report before contacting support.
If you encounter a complaint or problem, report it through the customer contact center and keep a clear summary of what happened, including date, time, and the channel used.
Never share passwords or one-time PINs. Share only what is needed to identify the issue.
BDO Helpdesk is an information hub for support options, contact details, and troubleshooting steps related to BDO banking and digital services.
Philippines customer contact center: Hotline (+632) 8888-0000; outside Metro Manila (PLDT/Globelines): #8888.
For comments, questions, and feedback, you can submit an inquiry form. Fields marked with an asterisk (*) are required.
If you encounter a complaint or problem, report it through the customer contact center and keep a clear summary of what happened, including date, time, and the channel used.
Support may be available through multiple channels, including hotline and digital assistance, so you can get help anytime and anywhere.
Report a Problem
Report a Problem | BDO Helpdesk
Use this page to prepare a clear problem report before contacting support.
If you encounter a complaint or problem, report it through the customer contact center and keep a clear summary of what happened, including date, time, and the channel used.
Include: device type, app or website name, exact error message, and what you tried already.
Never share passwords or one-time PINs. Share only what is needed to identify the issue.
BDO Helpdesk is an information hub for support options, contact details, and troubleshooting steps related to BDO banking and digital services.
Hong Kong contact details: Email info@bdo.com.hk, Phone +852 2218 8288, Fax +852 2815 2239.
Philippines customer contact center: Hotline (+632) 8888-0000; outside Metro Manila (PLDT/Globelines): #8888.
For comments, questions, and feedback, you can submit an inquiry form. Fields marked with an asterisk (*) are required.
If you encounter a complaint or problem, report it through the customer contact center and keep a clear summary of what happened, including date, time, and the channel used.
Support may be available through multiple channels, including hotline and digital assistance, so you can get help anytime and anywhere.
Report a Problem
Report a Problem | BDO Helpdesk
International Numbers
Use this page to prepare a clear problem report before contacting support.
Account Troubleshooting
Philippines customer contact center: Hotline (+632) 8888-0000; outside Metro Manila (PLDT/Globelines): #8888.
For comments, questions, and feedback, you can submit an inquiry form. Fields marked with an asterisk (*) are required.Contact CenterSupport may be available through multiple channels, including hotline and digital assistance, so you can get help anytime and anywhere.